Line personnel in healthcare settings are also known as what?

In healthcare settings, line personnel are often referred to as "gatekeepers." This term is used to describe those individuals who have direct contact with patients and play a critical role in managing the flow of patients through the healthcare system. Gatekeepers facilitate access to medical services, ensure appropriate referrals, and help to coordinate care by interacting with both patients and other healthcare providers. This position is crucial for maintaining the efficiency of healthcare delivery and ensuring that patients receive the appropriate level of care.

Other terms listed, such as supervisors, field agents, and support specialists, are not synonymous with line personnel. Supervisors typically oversee teams or departments but may not be in direct contact with patients. Field agents often work in a capacity that is related to outreach or research rather than direct patient care. Support specialists usually provide assistance or administrative support within a healthcare organization but do not have the direct patient engagement role that defines line personnel. Thus, "gatekeepers" is the term that most accurately reflects the role of line personnel in healthcare settings.